ISO 17100 Certification

The ISO 17100 is the new internationally recognised standard for companies within the translation industry, which covers the essential processes for providing a translations service.

It establishes and defines the translator, their technical resource and quality of service. Its aim is to outline the service a client will receive within a recognised set of procedures that are carried out to best practice.

The ISO 17100 standard integrates terminology used in the translation field, by creating a standard structure for translation services. It simplifies the interaction between clients and translator in terms of their contractual needs.

Benefits :

• Ability to prove the company's capability to provide a quality service through a fully traceable system, ensuring case files are fully backed up and retrievable and that important work is not lost.
• Increase client base by being able to tender for contracts that require a recognised management system.
• Ensures that client cases are managed, coordinated and scrutinised for accuracy by a qualified case manager, and suitably reviewed by a qualified colleague prior to finalisation – eliminating the margin for error and / or customer complaints.