ISO 29990:2010 Certification

This standard specifies requirements for learning services outside formal education, including all types of life-long learning (e.g. vocational training and in-company training, either outsourced or in-house). These include any learning services provided by a learning service provider (LSP) that are addressed to learners themselves, as well as to sponsors who are acquiring the services on behalf of the learners. The key features of these kinds of services are that the goals of learning are defined and the services are evaluated, and that they involve interaction with the learner. The learning can be face-to-face, mediated by technology, or a blend of both.

In cases where the learning service provider is part of an organization that delivers products (i.e. goods and services) in addition to learning services, This standard only applies to learning services.

This standard is not aimed at schools, colleges and universities providing learning services as part of a formal education system, but it can be useful to them as a tool for reflection and self-evaluation.

Benefits :
  • Outstanding performance during tendering work from official bodies.
  • Globally marketability.
  • Enhancement in internal quality potential.
  • Transparently defined & documented processes.
  • Enthusiastic and active trained experts participation in the development.
  • Work on (PDCA) Cycle.
  • Adequate resources, including trainers with suitable competence, infrastructure and learning environment.
  • Evaluating criteria for Education.
  • Advanced & Authentic processes.
  • Transparency/comparability of services.
  • Assuring quality, transparency and comparability in educational institutions.
  • Globally comparable benchmarks for existence of quality.
  • No deformation of the globally competitive market.
  • Common unified standards/common understanding of quality.